Expert legal representation for victims of bank fraud, unauthorised transactions, and financial institution negligence in the UK
Crypto Scam Victim?s
If you've been scammed through cryptocurrency investments, fake exchanges, rug pulls, or phishing attacks, we can help. Time is critical in recovering your funds.
Types of Bank Fraud We Handle
Unauthorised transactions and withdrawals
Card fraud and identity theft
Push Payment (APP) fraud
Online banking fraud
Phishing and vishing scams
Investment fraud through banks
Cheque fraud
Bank negligence in fraud prevention
Account takeover fraud
Wire transfer fraud
Your Rights Under UK Law
Protection under the Payment Services Regulations 2017
Banks must refund unauthorised transactions
Compensation for bank negligence
Compensation for bank negligence
CRM Code protection for APP fraud victims
Common Bank Failures
Failing to detect suspicious activity
Not providing adequate fraud warnings
Processing payments despite red flags
Inadequate security measures
Poor customer verification processes
Delayed response to fraud reports
Our Claims Process
1
Free Assessment
We review your case and assess your chances of success
2
Evidence Gathering
Collect bank statements, communications, and transaction records
3
Formal Complaint
Submit a detailed complaint to your bank
4
Escalation
Take your case to the Financial Ombudsman or court if needed
Time Limits for Bank Fraud Claims
Free Assessment
Report unauthorised transactions to your bank within 13 months under PSRs 2017
8 Weeks
Banks must respond to complaints within 8 weeks or issue a deadlock letter
6 Months
Refer your case to Financial Ombudsman within 6 months of bank’s final response
What Makes a Strong Claim?
Clear evidence of unauthorised transactions
Bank failed to follow security protocols
You reported the fraud promptly
You kept your banking details secure
Bank ignored warning signs
Documented communication with the bank
Potential Compensation
Financial Losses
Full refund of stolen funds in successful claims
Interest & Charges
Compensation for interest, fees, and charges incurred
Distress & Inconvenience
Additional compensation for stress and inconvenience (typically £100-£750)
Ready to Make a Bank Fraud Claim?
Don’t let your bank dismiss your fraud claim. Contact us today for expert legal representation and fight for the compensation you deserve.