• Monday - Friday: 9:00 AM - 6:00 PM
Free Consultation

Fraud Recovery FAQ

Common questions about recovering funds from forex scams, crypto fraud, and bank fraud in the UK
Yes, in many cases you can recover funds lost to forex scams. Success depends on several factors including how recently the fraud occurred, whether the broker is regulated, and if the funds can be traced. We’ve successfully recovered millions for victims of forex fraud through various legal channels including chargebacks, regulatory complaints, and civil litigation. The sooner you act, the better your chances of recovery.
The timeline varies depending on the complexity of your case. Simple chargeback cases can be resolved in 2-4 months, while regulatory complaints typically take 6-12 months. Complex litigation cases may take 12-24 months. We work to expedite the process wherever possible and keep you informed throughout.
Yes, for eligible cases we offer a no win, no fee arrangement (also known as a Conditional Fee Agreement). This means you don’t pay legal fees unless we successfully recover your money. We assess each case individually during your free consultation to determine eligibility for this arrangement.
The more evidence you have, the stronger your case. Essential documents include: bank statements and transaction records, communications with the broker or platform (emails, chat logs, calls), account statements showing deposits and withdrawals, contracts or agreements, website screenshots, and any promotional materials. Don’t worry if you don’t have everything – we can help gather additional evidence.
Yes, time limits vary by jurisdiction and type of claim. For chargebacks, you typically have 120 days from discovering the fraud. For FCA complaints, you have 6 years from the incident or 3 years from when you knew about it. Court claims generally have a 6-year limitation period. It’s crucial to act quickly to preserve all your legal options.
Yes, we regularly handle cases involving overseas brokers. Many of these entities target UK clients and can still be held accountable through various legal mechanisms including international regulatory cooperation, payment processor disputes, and cross-border litigation. Our international network of legal partners helps us pursue recovery regardless of where the fraudster is based.
Banks sometimes wrongly decline chargeback requests or fail to properly investigate fraud claims. If your bank refuses to help, we can escalate your case to the Financial Ombudsman Service and pursue a formal complaint. Under UK law, banks have obligations to protect customers from fraud, and we can hold them accountable for any failings.
We offer several fee structures depending on your case: No Win No Fee (Conditional Fee Agreement) for eligible cases where we only charge if successful; Fixed Fee for specific services like regulatory complaints; or Hourly Rate for complex litigation. We always discuss fees transparently during your free consultation and provide a clear written agreement before starting work.
FCA-regulated brokers must follow strict rules and maintain client money separately. If they fail, you may be eligible for compensation up to £85,000 through the FSCS. Unregulated brokers operate without oversight and often engage in fraud. However, even if a broker claims to be unregulated, we can still pursue recovery through chargebacks, civil claims, and criminal complaints.
Yes, crypto scam recovery is possible though it can be more complex than traditional fraud cases. We work with blockchain forensics experts to trace transactions and identify the perpetrators. Recovery options include: tracing funds on the blockchain, pursuing exchange platforms that handled the funds, working with law enforcement, and civil litigation against identifiable parties. Success rates vary but early action significantly improves outcomes.
Authorised Push Payment (APP) fraud is when you’re tricked into sending money to a fraudster. Under the Contingent Reimbursement Model (CRM) Code, most UK banks must reimburse victims unless you acted with gross negligence. We can help you make an APP fraud claim and challenge any unfair refusal by your bank.
Yes, we always recommend reporting fraud to Action Fraud (the UK’s national fraud reporting center) and your local police. This creates an official record and may trigger criminal investigations. However, police action alone rarely results in fund recovery, which is why civil legal action is also necessary. We can help you report the fraud properly and use the police report to strengthen your civil claim.
Yes, even if you authorized the payment, you may still have a valid claim if you were deceived through fraud or misrepresentation. What matters is whether the broker or platform lied about material facts (like regulation status, risk levels, or investment legitimacy). If you were misled, the payment wasn’t truly consensual and you can pursue recovery.
During your free consultation, we’ll: review the facts of your case, examine any evidence you have, assess the likelihood of successful recovery, explain your legal options and recommended strategy, discuss timelines and potential outcomes, and provide a clear fee structure. There’s no obligation to proceed, and everything discussed is confidential.
The compensation amount depends on several factors: the amount you lost, the strength of your evidence, the defendant’s assets, and the type of legal action. In successful cases, victims typically recover: 100% of their lost funds, plus interest on those funds, compensation for related losses (bank charges, etc.), and potentially damages for distress and inconvenience. We’ll give you a realistic assessment during your consultation.

Still Have Questions?

Our fraud recovery specialists are here to help. Contact us today for a free, no-obligation consultation.
Get Free Consultation
Call: +44 203 953 6094